Travel Advisory
Important Information for Travelers
At XpertCarRental, your safety and satisfaction are our top priorities. We strive to keep our customers informed of current travel conditions and potential disruptions that may impact their car rental experience. This Travel Advisory outlines important considerations before, during, and after your rental.
1. Health and Safety Guidelines
We are committed to providing clean and sanitized vehicles in accordance with the latest health guidelines. Our partner suppliers follow enhanced cleaning protocols, including disinfecting high-touch surfaces, using protective gear, and offering contactless pickup options where available.
We advise travelers to stay informed about any health-related requirements, including:
- Vaccination or testing mandates in certain states or regions
- Quarantine protocols or travel restrictions
- Mask mandates or social distancing requirements
2. Weather-Related Disruptions
Severe weather events such as snowstorms, hurricanes, wildfires, or floods may impact car rental operations. In the event of weather-related disruptions, we will notify affected customers as early as possible and assist in rescheduling or canceling reservations without penalties whenever feasible.
3. Vehicle Availability & Supply Chain Delays
Due to global supply chain challenges and high seasonal demand, some vehicle categories may be limited in certain locations. We encourage booking in advance to ensure availability. In rare cases, we may need to offer comparable or upgraded alternatives based on current inventory.
4. Local Driving Laws and Restrictions
Customers are responsible for understanding and complying with local traffic laws, toll systems, and vehicle regulations in the area they are driving. Please be aware of:
- Driving age requirements and license rules
- Restrictions on cross-border travel or off-road driving
- Area-specific regulations like congestion charges or low-emission zones
5. Fuel Supply and Pricing Fluctuations
Fuel shortages or unexpected price surges may occur in some regions due to economic or geopolitical factors. We advise customers to plan accordingly, refuel before returning the vehicle, and consider full-to-full fuel policies where applicable.
6. Political or Civil Unrest
If your travel destination is experiencing political unrest or civil disturbances, we advise exercising caution. Monitor updates from official sources, including the U.S. Department of State or local authorities. We may suspend services in affected areas to protect customer safety.
7. Documentation and Identification
Ensure you have all required documents before pickup, including:
- A valid driver’s license
- A major credit card in the primary driver’s name
- Any international permits (if required)
Failure to provide necessary documents may result in denial of service without refund.
8. Emergency Assistance
In case of an accident, mechanical issue, or emergency, please contact the rental provider immediately using the contact details provided in your rental agreement. For urgent assistance or policy-related questions, you can also reach out to our customer support.
9. Advisory Updates
Travel conditions are dynamic. We recommend checking this advisory page regularly and subscribing to our updates for the latest alerts. Xpert Car Rental reserves the right to change or update advisory content at any time based on real-time developments.
10. Contact Us
If you have any questions about your upcoming rental or need assistance regarding travel conditions, feel free to contact our support team:
Email: [email protected]
Phone: 1 (888) 462-4004
Address: 6638 Fairway Ave, Indianapolis, IN 46250, USA.
